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FAQ

Question Before Purchase
About Products
Can I ask for small/large cap?
Our Stock Size is Medium which is 22.5 inches, and we have the combs and elestic band or adjustable straps inside. We got your request for your order , You would like to use the Small/Large Cap for your wig, Is that right ? Kindly Reminder: For full lace wig and front lace wig: 1.Our full lace wigs and front lace wigs could not be chaged the size. For closure wig/Bob wig/customized wig: 1. Small Size is 21.5 inch, Large Size is 23.5 inch, you should know your own size and make a suitable decision. 2. If you change to those special size, you may need to wait another extra 5-10 days, if you can wait? 3. It will be charged extra 10$ for making the special size for you. For U-part wig: 1 Our U-part wigs could not be changed the cap size, but the top is empty you can adjust the wig according to your head size. Could you accept the above tips for your order ? If you want to ask for small/big cap. Please remember to take a note on the cart or send us the Email.
Is your hair 100% human hair? What is the grade? Where are they from?
We are selling nice virgin hair, which is natural and nice. It is 100% human hair, and top virgin hair. It is Brazilian hair, Malaysian hair and Peruvran hair.
What is the difference between 360 wig and full lace wig?
Both 360 wig and the full lace wig are the whole wig. 360 wig is used pre plucked 360 frontal with bundles to sew in a whole wig. The lace is around from the forehead to the back of the head, but not include the middle head. When you put upward the hair, you can see a little track, which doesn't effect usage. When we install the hair, we will put down the hair then we can't see the tracks. It can be put in bun and ponytail. Full lace wig is full lace all around the head.It can't see the tracks, but also can be put in bun and ponytail. We have fake scalp and pre plucked to choose.
What is the difference between 360 wig and 360 frontal?
360 wig is used pre plucked 360 frontal with bundles to sew in a whole wig, which we can say 360 wig is a whole wig and 360 frontal is a half wig.  If you have the 360 frontal, maybe you can buy some bundles to install the whole wig. Ask the local hairstylist to help you, we believe it will be full and beautiful. About the bundles, maybe you can get more details at this link: https://www.nabeautyhair.com/top-quality-100-human-hair-3pc.html
Is your wig/hair getting tangled or shedding?
It could be caused by dry hair. Please make sure to wash & condition your hair at least once a week, twice a week is better. Brazilian virgin hair Comb the hair from time to time. You could go to your stylist for further suggestions. If the hair is wavy or curly style, we don't suggest to comb it. If you have to, please comb it with hands or wide-teeth brush gently. Tight teeth brush will ruin the hair original shape and make it fizzy and feels like tangle! Please always comb the hair from the ends and work your way up. When you dye the hair with bleach powder, please control the time within 5 minutes. If you dye it with dye cream, you need to control the time within 20 minutes. Otherwise, the hair will be damaged by cream if you leave it too long there, which will lead to shedding. When sleeping,please bond the hair with elastic band or wear a cap. It will avoid tangling or shapes-changing. After waking up, please remove the band and comb through beginning at the ends and working your way up to the roots. When swimming, we suggest to wear a swimming cap. Because the sea water or pool water is not good for hair, it will make the hair tangle and rough. It`s better to wash it with warm water, with hair shampoo and hair conditioner after swimming.
What color is the wig of the lace?
We have the introduction of lace color in each product description. Normally for the lace wig, it is Top HD Lace, which comes in light brown. For the undetectable lace, the lace color is completely transparent. We aslo have Middle Brown lace color. You can choose according to your preference.
Can i get free gifts when I place an order in the usual time?
Of course, we have eyelashes, clip card and wig cap randomly given.
Can I go swimming with a wig?
Yes, you can go for a swim with the wig. When swimming, we suggest to wear a swimming cap. Because the sea water or pool water is not good for hair, it will make the hair tangle and rough. It`s better to wash it with warm water, with hair shampoo and hair conditioner after swimming.
Is your wig come in bleached?
Our lace wigs with fake scalp are already bleached based on the guarantee of the hair not shedding.  We are not suggested to bleached any more. If you still want to bleach the lace by yourself or your hairstylist, you can cut off the fake scalp after receive the wig. It 's a high quality fake scalp below the undetectable lace wig, then don't need to wear a stocking cap or put foundation before installing, that's more convenient and natural. Most sisters prefer it, that's why we make it look like that.
Can your hair be dyed? Can you dyed for me?
Yes, We have color service available now. We can dye your hair wig to the same color according to your requirements(pictures or videos). Our hair is nice virgin hair , which can be dyed or bleached.
Can your wig use glueless? Can I make ponytail or bun?
You can try to use it with glue or without glue, but use glue will be natural looking. Some sisters don`t use glue their hair is secured with a custom strap and comb in the back and got 2 be glued spray, it doesn`t move at all, very secure, and you can choose got 2b glue gel (black bottle). About the ponytail or bun, yes, you can make it, no problem.
I want the full lace wig with 180% density.
Of course, we have the full lace wig with 180% density in stock. 180% density is our highest density among our full lace wig